Can I call *DOT to request HERO assistance?
Motorists who become stranded due to mechanical difficulties on metro-Atlanta interstates
may call operators at the TMC to report being stranded. TMC operators will advise the next
available HERO of the situation and, when possible, that HERO will go to the scene. If for
some reason a HERO is not available, TMC operators can arrange for other assistance
to be summoned to the location.
Motorists experiencing problems with their vehicles are advised to exit the interstate if
possible. If that is not possible, they are advised to drive the vehicle to the right shoulder,
moving as far away from the roadway as is safe, and remain in the vehicle until assistance
arrives.
I recently was assisted by a HERO, how can I send my comments to the HERO Unit?
Please send your comments to HEROcomment@dot.state.ga.us.
